In This Edition
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CIOs share business rules that work.
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You are still responsible for how operations are run.
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There’s a right and a wrong way to use them.
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By courting specific customer segments, RBC Royal Bank has grown its market share.
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Lasting value for your business partners.
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Three CIOs have created rules for their staffs to follow.
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Getting rid of your old computers is more complicated than you might think.
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Ed Lazowska, of the President’s Information Technology Advisory
Committee, says the government, vendors and CIOs aren’t doing enough.
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SECURITY
The Sky Really Is Falling
Ed Lazowska, cochairman of the President’s
Information Technology Advisory Committee, says that there is a looming
security crisis, and the government, vendors and CIOs aren’t doing
enough to stop it.
BY BEN WORTHEN
Ed Lazowska holds the Bill & Melinda Gates Chair in Computer
Science & Engineering at the University of Washington, where he
specializes in the design, implementation and analysis of
high-performance computing and communication systems. In May 2003,
President Bush appointed him cochairman of the president's Information
Technology Advisory Committee (PITAC) from 2003 to 2005. PITAC, created
by an act of Congress in 1991, is made up of experts from both academia
and the private sector who advise the President on IT issues. It has
traditionally been one of the most important mechanisms that the
government has to ensure that the nation's R&D programs have the
appropriate scope and direction to keep the country at the forefront of
the IT industry. Under Lazowska's leadership, PITAC studied three
issues: IT for health care, the future of computational science and
cybersecurity. PITAC's report on cybersecurity, called "Cyber Security:
A Crisis of Prioritization," was published in February. "The title
nicely summarizes our findings," says Lazowska. "There is a crisis, and
it is due to a failure to adequately prioritize this issue—a failure by
CIOs, and a failure by the federal government."
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Lazowska doesn't pull any punches when discussing the Bush
administration's approach to the issue. "In my opinion," he says, "this
administration does not value science, engineering, advanced education
and research as much as it should—as much as the future health of the
nation requires." As a result, he says, the private sector—and CIOs in
particular—won't be able to buy the products that they need to truly be
secure unless they demand more from their government and, just as
importantly, show a commitment to cybersecurity by paying for state of
the artproducts.
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Readers Viewpoint
Daniel Jaramillo Posted: OCT 19, 2005 06:54:28 AM I’m
guessing that Mr. Jaramillo did not read the PITAC Cyber Security
report, or the National Academies report on the same topic. Ed Lazowska Professor University of Washington
The sky is falling Posted: OCT 18, 2005 02:06:50 PM After
reading the article “The sky is really falling”; I began to think what
is really going on with us, we are always speaking from both sides of
our mouth. On one hand we are always saying we have too much government
interference in the affairs of private businesses, on the other hand we
are also saying we need the government to tell us how to run our
businesses. So which do we want?
Perhaps, Dr. Lazowska and all
the experts at PITAC are shooting themselves in the foot stating that
the government and namely the administration of which they are part of
"does not value science, engineering, advanced education and research
as much as it should—as much as the future health of the nation
requires." Let us ask ourselves the following questions: aren’t PITAC
and all the experts which are members of that body suppose to counsel
and advice the administration on IT issues? Are they not spending tax
payer’s money to research and issue their findings and perhaps make
recommendations to the administration, so that it can value and
prioritize the security and other IT issues? In fact, aren’t they the
experts and not the president himself?
In my humble opinion, I
would expect from such a group of intelligent and highly educated
experts a little more than just a report that is telling us citizens
and the private IT industry what we are not doing right related to IT
security and “why is the sky is falling” I would expect them to provide
us with guidelines that will let us know and understand what are the
recommendations and potential alternatives that will fix the problem.
It is possible that part of the problem is the fact that we are
expecting too much from government and the administration, when in fact
we all know and understand that for the most part the gains in
development of new technologies have been achieved by the private
sector without the intervention of government.
I believe the
technology is out there to secure the information setting in databases
and servers and corporate offices. What CIO’s and members of management
in the IT industry really need is to focus and put their priorities in
the required infrastructure that will allow IT security to be in place.
Security needs to be part of the strategic and corporate planning, just
like any other high business objective or any other high business
priority of the organization. When this is achieved may be we will stop
crying like the little shepherd in the story “the wolf is coming” or in
this case in particular “The sky is falling”.
Perhaps, is not
the sky that is really falling, it is possible that without the
adequate infrastructure the sky is not really up there.
Daniel Jaramillo Sr. Strategy Consultant NorthPoint Consulting Group
Tolerance for Risk is a Constant Posted: OCT 15, 2005 06:49:39 PM Volvo
discovered that making cars safer only led people to drive faster and
more dangerously - as if the level of risk we are willing to tolerate
is a constant and we adjust our behaviour to reach that level.
I fear that as much as we improve the fundamental security
capabilities, as individuals we will continue to accept risks that
ultimatley will damage us. I realise this every time I accept a file
download from a reputable company that does not present a valid
certificate!
Of course, I don’t suggest we shouldn’t keep making the worlkd (cars or
technology) safer, just that we should measure our expectations for the
outcomes. Martin Leach President SteenMain Consulting Inc
Missing Tools for the Quantification of Risk in IT Posted: OCT 13, 2005 08:37:12 PM I
suspect a major issue here is the fact that CIOs and CISOs still
haven’t been given tools that allow them to intelligently quantify
risks when it comes to It and information security.
Lacking
those tools, these executives can only threaten or beg, and that gets
old fast in the boardroom. By contrast, financial managers can make a
solid case for their required investments, because they can offer a
reasonably objective measure of the new risks that must be mitigated
with new investments.
In the 21st Century, CIOs still don’t
have the tools or the language to tell those who control the purse --
the CEO, the board, or outside regulators -- whether their networks or
critical systems are more secure this year than they were last year.
Lacking
effective metrics for risk assessment, we can even quantify the
relative increase in security offered by technology we all *know* makes
us safer -- say, two-factor authentication, or more complete and
secured audit logs.
Academia, industry, and government could
do us all a favor -- and perhaps define a market, luring innovators --
if they would speak up and explain why the CIO is so ineffectual in
justifying the need for resources for security in the modern
corporation.
I guess it’s just hard to acknowledge that
InfoSec pros are still using baby talk: begging, threatening... or
sounding like fools, talking (again!) about the damn sky falling.
Vin McLellan Managing Director The Privacy Guild
We will learn only by mistakes made it seems. Posted: OCT 13, 2005 07:27:07 PM Just
like New Orleans, there could be an avoidable disaster that takes
place. Just like the levees, we need to shore up homeland cyber
security and protection of critical infrastructure. Prevention is a
better plan than recovery/continuity. Will it take a digital "Pearl
Harbor" to awaken those responsible?
The lack of focus and the
lack of prioritization in HLS means that there is no plan to seek out,
or accept, possible solutions and there is no venue or portal to gain
entry into the system if you are not coming from the usual routes
(megacorps, academia).
We have a new model of security
technology that addresses some of the concerns that Dr. Lazowska makes,
yet our vendor applications have been sitting on someone’s desk since
last fall, maybe lost in the bureacracy forever, for all we know. If IT
security was deemed to be of some importance, potential solutions might
be flagged for special handling from the moment it was received. Rob Lewis Business Development Trustifier Inc / Googgun Technologies
More comments on this article. >>
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